Support

Find setup help, report a problem, or send feedback about Neurode MIDI.

Quick fixes

Most setup questions are already answered in the docs:

• Getting Started — installation and first launch
• Platform Setup — macOS/iOS permissions, Bluetooth pairing, and troubleshooting steps for common connection issues
• Troubleshooting Reference
• Settings & Configuration

Contact support

Email support@neurode.ca for technical help, bug reports, feature requests, privacy questions, or general feedback.

For a technical problem, include:

• What you expected to happen, and what happened instead
• macOS/iOS version and device model
• Steps to reproduce, if you have them
• Whether it involves a specific MIDI device, NeuroScript, or preset
• A screenshot or the affected script or preset, when it is safe to share

Privacy

Neurode MIDI has no account, analytics, or tracking. MIDI routing and processing happen on your device. See the full Privacy Policy for details.