Troubleshooting

An endpoint is missing

Reconnect or power-cycle the device, then select Refresh Devices. For Bluetooth, network, and virtual endpoints, also check Settings → Connectivity.

A route is silent

1. Check the source under Status → System Activity.
2. Confirm the route's source, input channel, destination, and destination channel.
3. Check Status → Signal Flow or Tools → Statistics.
4. Temporarily simplify or remove the route's NeuroScript.
5. Check the receiving instrument or app.

Notes are stuck

Select Panic on the Status screen. Then check for MIDI feedback loops and verify that the source is sending note-off events.

Timing is unstable

Reduce unnecessary routes and complex script work, then compare a wired connection with the current connection. For external clock, verify that only the intended device or app is the clock master.

If the problem continues, email support@neurode.ca with the platform, OS version, Neurode MIDI version, connected equipment, and steps to reproduce it.